Pengaruh kesiapan operasional bongkar muat dan pencapaian key performance indicator (KPI) terhadap produktivitas kinerja di PT Tata bandar samudera

Abstract

Productivity at PT Tata Bandar Samudera” Loading and unloading operational productivity is one of the key factors in supporting the achievement of Key Performance Indicators (KPI) in port service companies. However, several operational challenges are still encountered, including equipment breakdowns, high downtime, and suboptimal human resource quality, which negatively affect productivity levels and KPI achievement. This study aims to analyze the influence of loading and unloading operations and KPI achievement on productivity at PT Tata Bandar Samudera. This research employed a quantitative approach with an associative research design. Data were collected through questionnaires distributed to employees directly involved in loading and unloading activities. The data were analyzed using multiple linear regression analysis, t-test, F-test, and the coefficient of determination (R2). The results indicate that loading and unloading operations have a positive and significant effect on productivity, with a regression coefficient of 0.441 and a significance value of 0.000. KPI achievement also has a positive and significant effect on productivity, with a regression coefficient of 0.555. The regression equation obtained is Y = -4.528 + 0.441X1 + 0.555X2 + e. Simultaneously, loading and unloading operations and KPI achievement significantly influence productivity. Furthermore, KPI achievement is identified as the most dominant variable affecting productivity, with a standardized beta coefficient of 0.620, which is higher than the beta coefficient of loading and unloading operations at 0.391. Based on the findings, it can be concluded that improving loading and unloading productivity at PT Tata Bandar Samudera is influenced by equipment readiness, reduced downtime, competent human resources, and optimal KPI achievement. Therefore, the company is recommended to strengthen its preventive maintenance system and continuously enhance employee competencies to support sustainable productivity improvement and KPI attainment.