ANALISIS IMPLEMENTASI SISTEM OTOMATISASI AUTOMATED STACKING CRANE (ASC) GUNA MENINGKATKAN PELAYANAN OPERASIOBAL DI PELABUHAN TELUK LAMONG SURABAYA

Abstract

This research is motivated by the importance of port modernization through the Green Smart Port concept to reduce logistics costs and increase cargo handling efficiency. Terminal Teluk Lamong (TTL) Surabaya is a pioneer in Indonesia in implementing Automated Stacking Crane (ASC) technology in the stacking yard. However, during its transition and operational phases, challenges regarding human resource competence readiness and technical system constraints were still encountered. This study aims to analyze the ASC implementation process, identify technical obstacles affecting operational services, and formulate strategies for optimizing the system at Terminal Teluk Lamong, Surabaya. The research method used is a descriptive qualitative approach. The data utilized consists of secondary data collected through literature reviews, operational document analysis, and an in-depth review of relevant previous studies. Data analysis techniques were performed comprehensively using a SWOT matrix through Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS) calculations. The results show that the ASC implementation process at TTL has run integratedly with the Terminal Operating System (TOS) in real-time, which is capable of improving labor efficiency by 40–60%, where a single operator in the remote operating station can supervise 3 to 4 ASC units simultaneously. The main technical constraints faced include the instability of the wireless communication network infrastructure (data

latency), which potentially triggers container misplacement, and high mechanical- electrical complexity that induces maintenance downtime. The calculation of internal and

external factors yields an IFAS score of 3.3 and an EFAS score of 2.95. This positions the ASC implementation in Quadrant I (Aggressive/Growth Strategy), meaning that TTL's internal strengths and external opportunities highly dominate to support the sustainability of eco-friendly port automation.