PENGARUH STANDARISASI MANAJEMEN AWAK KAPAL TERHADAP EFEKTIVITAS OPERASIONAL CREWING PADA PT MITRA SAMUDRA SEJATI

Abstract

This study aims to analyze the influence of waiting list management optimization on the company's response speed in fulfilling urgent crew requests, and to evaluate the extent to which the implementation of standardized crew replacement procedures can improve crewing operational effectiveness at PT Mitra Samudra Sejati. This research employs a quantitative approach using a survey method with a Likert-scale questionnaire distributed to 40 respondents who are staff of PT Mitra Samudra Sejati, using a saturated sampling (census) technique. Data were analyzed using SPSS version 29.0 through validity tests, reliability tests, normality tests, Pearson correlation coefficient analysis, simple linear regression, hypothesis testing (t-test), and the coefficient of determination. The results show a very strong positive relationship between Ship Crew Management Standardization (X) and Crewing Operational Effectiveness (Y), with a correlation coefficient of 0.901. The resulting regression equation is Y = 4.980 + 0.842X, with a calculated t-value of 12.784, greater than the t-table value of 1.686 at a significance level of < 0.001, indicating that the research hypothesis is accepted. The coefficient of determination (R Square) of 0.811 indicates that the Ship Crew Management Standardization variable contributes 81.1% to Crewing Operational Effectiveness, while the remaining 18.9% is influenced by other factors outside this study. Based on these findings, it is concluded that ship crew management standardization, particularly in waiting list management and crew replacement procedures, has a significant effect on crewing operational effectiveness at PT Mitra Samudra Sejati.