ANALISIS PENGGUNAAN APLIKASI ENTERPRISE RESOURCE PLANNING TERHADAP KEEFEKTIVITASAN PENGELOLAAN DOKUMEN KRU KAPAL DI PT BSI MANAJEMEN INDONESIA

Abstract

This research aims to analyze the influence of self-service features and real-time notifications within the ERP application on the effectiveness of seafarer document management at PT BSI Manajemen Indonesia. The primary issues addressed are the suboptimal utilization of information technology, the absence of data change history, and the lack of independent features for seafarers, which leads to a high administrative workload for office staff. The study was conducted at PT BSI Manajemen Indonesia with a population and sample of 30 company staff members selected using the saturated sampling (census) technique. A quantitative approach was employed, with data collection conducted via questionnaires distributed to respondents. Data were analyzed using simple linear regression, validity tests, reliability tests, and hypothesis testing (t-test) facilitated by IBM SPSS 29.0 software. The results of the study indicate that the use of the ERP application has a positive and significant impact on the effectiveness of seafarer document management. This is evidenced by a correlation coefficient of 0.612, indicating a strong relationship, and a coefficient of determination of 67.4%. The hypothesis test results show that is H0 rejected and Ha is accepted, as the (4.090) is greater than the (2.048) with a significance level of 0.000 < 0.05. The author suggests that the company optimize the utilization of ERP features to minimize human error and ensure all seafarer documents remain valid for the smooth operation of the vessels.