PENGARUH INTEROPERABILITAS SISTEM INAPORTNET DAN CUSTOMS-EXCISE INFORMATION SYSTEM AND AUTOMATION DALAM NATIONAL SINGLE WINDOW TERHADAP KELANCARAN ARUS BARANG DI PELABUHAN TANJUNG PRIOK

Abstract

This study is motivated by the importance of digital system interoperability in supporting the smooth flow of goods at Tanjung Priok Port, particularly through the integration of the Inaportnet system and the Customs-Excise Information System and Automation (CEISA) within the National Single Window framework. The problems examined in this study relate to data synchronization issues, latency in clearance status transmission, and potential data mismatch in essential documents such as HS Code, PIB, and PEB. This study aims to determine the effect of Inaportnet and CEISA system interoperability on the smooth flow of goods at Tanjung Priok Port. This research applied a quantitative approach, with data collected through questionnaires distributed to 40 respondents from related institutions and analyzed using multiple linear regression with SPSS. The results showed that Inaportnet and CEISA had a positive and significant effect, both partially and simultaneously, on the smooth flow of goods. The F-test result showed a significance value of < 0.001, with a contribution effect of 53.5%. Therefore, the interoperability of both systems is proven to accelerate document validation, reduce repeated data entry, lower dwelling time, and improve the efficiency of goods service at Tanjung Priok Port.