Abstract:
This research aims to analyze the influence of Ship Registration Application Utilization
on the Smoothness of the Ship Title Transfer Deed Issuance Process at the Directorate of
Marine Safety (Ditkapel). The study focuses on determining the extent to which the use of
digital systems in maritime administration affects service efficiency. The research method
employs a quantitative approach, with data collection conducted through questionnaires
distributed to 91 respondents. Data analysis techniques include descriptive analysis,
instrument testing, classical assumption tests, linearity tests, correlation coefficient
analysis, simple linear regression analysis, coefficient of determination analysis, and
hypothesis testing (t-test) using SPSS software.
The results of the study indicate that Ship Registration Application Utilization has a
positive and significant influence on the Smoothness of the Ship Title Transfer Deed
Issuance Process. This is evidenced by a correlation coefficient (R) of 0.836, indicating
a very strong relationship between application utilization and process smoothness. Based
on the coefficient of determination (R2
) of 0.699, it is found that the application utilization
variable contributes 69.9% to the smoothness of the deed issuance process, while the
remaining balance is influenced by other factors outside of this study. The hypothesis test
results show a t-value of 14.369, which is greater than the ttable (1.987) with a significance
value of < 0.001. Consequently, the null hypothesis (H0) is rejected and the alternative
hypothesis (Ha) is accepted. The conclusion of this study is that ship registration
application utilization significantly and positively affects the smoothness of the ship title
transfer deed issuance process.
