PENGARUH MANAJEMEN OPERASI TOWING TONGKANG TERHADAP KINERJA OPERASIONAL KAPAL PADA PT DIAN CIPTAMAS AGUNG CABANG BERAU KALIMANTAN TIMUR

Abstract

This study aims to analyze the influence of barge towing operation management on the operational performance of vessels at PT Dian Ciptamas Agung, Berau Branch, East Borneo. The research background is based on the high work risk in transshipment operations, the occurrence of towing barge incidents, and the decline in productivity and efficiency due to poor operational management. This research uses a descriptive quantitative method. Data were collected through observation, documentation, and questionnaires distributed to 95 respondents, consisting of ship crew members and employees. The independent variable in this study is barge towing operation management (X), which includes the dimensions of planning, organizing, directing, and controlling. The dependent variable is the operational performance of vessels (Y), which includes productivity, safety, work coordination, as well as maintenance and repair. The results of the simple linear regression analysis show a positive and significant influence of barge towing operation management on vessel operational performance. The coefficient of determination value of 71.9% indicates that the operational management variable significantly contributes to the improvement of vessel operational performance. This study recommends the need to enhance operational planning, crew training, as well as regular monitoring and evaluation in towing operations.