Abstract:
This study aims to analyze the influence of the captain’s control on the performance of
crew members (ABK) during loading operations on vessels owned by PT Pertamina
International Shipping (PIS). The identified issues include weak captain supervision,
low crew performance, and a lack of understanding of loading/unloading procedures.
The research population comprises all crew members on PT PIS vessels, with a sample
of 100 respondents. A quantitative approach was used through the distribution of
questionnaires. Data were analyzed using descriptive statistics, instrument tests, simple
linear regression, correlation, determination, and hypothesis testing. The results show a
positive and significant influence between captain’s control and crew performance, with
a strong correlation (0.825) and a contribution of 67%. The validity test confirmed that
all items were valid, and the reliability test showed a Cronbach’s Alpha value above
0.60. The regression coefficient of 0.825 indicates that every one-unit increase in
captain’s control will improve crew performance by 0.825 units. It is recommended that
the company provide leadership training focused on assertiveness and establish detailed
standard operating procedures (SOP). In addition, regular teamwork training and
loading operation simulations are needed to enhance coordination and build a
collaborative work environment.
