Abstract:
Dominant containers are used in export and import shipping systems throughout the world accompanied by important documents as a means of proving the realization of a transaction. PT. container maritime activities have targets in a bill of lading (B/L) document publishing, but in fact the B/L documents are still many who do not pitch e alisasi. In this study, researchers took the problem by using a quantitative approach with descriptive statistical analysis, a method related to the presentation of data (mean, median, mode). From the results of the study there were two indicators of employee competency that were declared weak, and it was a problem that the publication of B/L documents was not realized. To make optimal B/L documents in accordance with achievement targets, each employee competency indicator must be declared strong.