Pengaruh sistem indonesia National Single Window (INSW) inapornet terhadap peningkatan layanan operasional kapal di PT. Omega Persada Emas

Abstract

This study was motivated by the importance of implementing digital systems to improve the efficiency of ship operational services at ports. Although the Indonesia National Single Window (INSW) system integrated with Inaportnet has been implemented, several challenges are still encountered, including system disruptions, unintegrated data, and limited user understanding of the system. Therefore, this research aims to determine and analyze the influence of the INSW Inaportnet system on the improvement of ship operational services at PT. Omega Persada Emas. This study employed a quantitative research method with a descriptive approach and simple linear regression analysis. Data were collected through questionnaires distributed to 61 employees of PT. Omega Persada Emas. The data analysis techniques included validity testing, reliability testing, correlation coefficient analysis, coefficient of determination analysis, simple linear regression analysis, and hypothesis testing (t-test). The results indicate that the INSW Inaportnet System variable obtained an average score of 3.271, while the Ship Operational Service Improvement variable obtained an average score of 3.166, both of which fall into the high category. The correlation analysis revealed a correlation coefficient value of 0.776, indicating a strong and positive relationship between the INSW Inaportnet System and the improvement of ship operational services. The coefficient of determination (R Square) was 0.834, indicating that 83.4% of the improvement in ship operational services is influenced by the INSW Inaportnet System, while the remaining 16.6% is influenced by other factors outside the scope of this study. The resulting regression equation is Y = 7.207 + 0.821X. Furthermore, the hypothesis testing results showed that the calculated t-value of 17.196 was greater than the t-table value of 0.252, with a significance value of less than 0.05. Therefore, it can be concluded that the INSW Inaportnet System has a positive and significant influence on the improvement of ship operational services at PT. Omega Persada Emas.