DAMPAK MIGRASI APLIKASI SISTEM INFORMASI MANAJEMEN LALU LINTAS ANGKUTAN LAUT (SIMLALA) V2.0 TERHADAP EFEKTIVITAS PENERBITAN PERSETUJUAN KEAGENAN KAPAL ASING DI PT. SERASI SHIPPING INDONESIA

Abstract

Putri Arifa Nur’aini Sekolah Tinggi Ilmu Pelayaran Marunda Makmur Cilincing No. 1, North Jakarta, DKI Jakarta, 14150 Email: putriarifan@gmail.com The migration of the Sistem Informasi Manajemen Lalu Lintas Angkutan Laut (SIMLALA) application to version V2.0 which had an impact on the process of issuing Persetujuan Keagenan Kapal Asing (PKKA) letters at PT. Serasi Shipping Indonesia. The aims of this research are to find out (1) Why is the application of the Sistem Informasi Manajemen Lalu Lintas Angkutan Laut (SIMLALA) during migration not optimal? and (2) How can the process of issuing a Persetujuan Keagenan Kapal Asing (PKKA) letter be hampered during migration? The research uses a qualitative approach with qualitative descriptive methods and primary data as a source of data obtained from interviews and observations. The data analysis technique in this research uses descriptive explanation by utilizing qualitative data that has collected. The results of this research show that (1) There are several factors that cause the Sistem Informasi Manajemen Lalu Lintas Angkutan Laut (SIMLALA) application to be not optimal, one of which is inadequate preparation by the application migration organizers. Fortunately, application non-optimization only had a minimal negative impact on PT. Serasi Shipping Indonesia. (2) The process of issuing a Persetujuan Keagenan Kapal Asing (PKKA) during the application migration period becomes quite complicated and takes longer than usual. The solution to this problem can be overcome by making a report on the list of blocked foreign ships, preparing supporting documents for manual submissions, and reporting problems to the application migration organizer.